Compliance
At Azerta, we understand compliance as a principle that goes beyond regulatory adherence, forming the basis of a culture of integrity and corporate ethics that guides conduct and decision-making across the organization.
Our Compliance Committee oversees a management system aimed at promoting best practices across all areas where effective risk management is critical. This integrated approach reflects our commitment to acting as strategic partners to our clients, delivering insight, creativity, and value in addressing their business challenges.
Azerta’s Compliance Officer is responsible for overseeing the effective implementation of the Crime Prevention Model and its related procedures. This role includes managing the Whistleblowing Channel, directing and investigating reports received, and serving as the Crime Prevention Officer in accordance with Law No. 20,393.
Submit a Report
To submit a report, please use the following link:
Crime Prevention Model
Azerta is firmly committed to ethical and integrity-driven conduct across all its activities, demonstrating full compliance with all applicable legal and regulatory requirements.
Code of Ethics
We are committed to the highest standards of personal and professional conduct in everything we do. Our Code of Ethics defines the responsibilities that all Azerta employees have toward their colleagues, clients, and value chain. It reflects how our values shape our aspirations and guide our actions, while defining what it means to work at and be part of Azerta, as well as our individual and collective responsibilities.
Code of Conduct – Law No. 20,730 (Lobbying Regulation)
Azerta has established a Code of Conduct governing the representation of private interests before public authorities, in full compliance with Law No. 20,730. It sets out mandatory standards to ensure transparency, integrity, and legality in lobbying activities, both in interactions with authorities and in client relationships.
Free Competition Policy
In strict compliance with Decree Law No. 211, Azerta has implemented a Free Competition Policy that establishes mandatory guidelines for directors, executives, and employees. It sets clear behavioral boundaries and internal procedures aimed at preventing anti-competitive practices and safeguarding corporate reputation.
Personal Data Protection and Privacy Policy
Azerta’s Personal Data Protection and Privacy Policy establishes the principles governing the collection, use, processing, and protection of data related to clients, employees, and other stakeholders, in accordance with Law No. 19,628. Its purpose is to ensure that all data processing is conducted transparently, lawfully, and securely, safeguarding confidentiality, integrity, and availability, while protecting data subjects’ rights. It also outlines the purposes for which personal data is collected and the security measures implemented, in full compliance with Chilean regulations.
Client Interaction Policy
This policy provides clear guidelines for Azerta employees regarding their conduct in client relationships within the scope of services provided by the firm. It is grounded in our Code of Ethics and in the values and commitments that define Azerta. Strict compliance with applicable laws, corporate principles, and the highest standards of professional ethics is mandatory for all members of the organization.
Conflict of Interest Policy
This policy establishes guidelines for the prevention, identification, and disclosure of conflicts of interest in professional practice at Azerta. It reinforces confidentiality and prohibits the use of sensitive information for personal or third-party benefit, as well as the representation of interests that conflict with those of current clients. These measures strengthen best practices, ensure transparency, and protect the trust and reputation of both the company and its clients.
Gifts and Donations Policy
This procedure establishes guidelines for the giving and receiving of gifts or donations, in strict compliance with the law and Azerta’s Code of Ethics. It applies to all employees, managers, partners, and directors, regardless of their contractual status or location. Those acting on behalf of the company must ensure adherence to internal policies and the Crime Prevention Model. All company activities must be conducted with integrity, regulatory compliance, and the highest standards of professional conduct.
Crime Prevention Model Reporting and Investigation Procedure
This procedure defines the guidelines and framework for reporting, investigating, and sanctioning conduct related to non-compliance with the company’s Crime Prevention Model and the commission of offenses.
Workplace Harassment and Violence Reporting Procedure
This procedure establishes an internal framework for receiving, investigating, and resolving complaints related to sexual harassment, workplace harassment, or workplace violence. It ensures protection, confidentiality, and impartiality for all parties involved, as well as the timely adoption of protective, corrective, and disciplinary measures to prevent re-victimization and ensure a safe and respectful work environment.
